An ambulance call handler is walking 35 miles in a day to raise money for a NHS staff charity after some of his colleagues ...
A emergency call handler has opened up about the heartbreaking reality of their job – and it's made many people reflect on how and why the emergency service is used ...
People have been left heartbroken after hearing about the calls 999 handlers receive on an almost daily basis - and it has ...
In one vile 111 call released by the LAS, a caller tells a handler: ‘Don’t get me mad… If I come there I will kill you.’ ...
Durham Police call handlers were kept busy over the festive period dealing with hundreds of calls to the force control room.
The trainers, who work across the North West, including Lancashire, walked out on Wednesday, December 3. They will strike again today (Thursday, December 4) in a dispute with the North West Ambulance ...
London Ambulance Service call handler Monet Lobman-Edghill says she has received abuse from callers Emergency service workers are expecting your call. Many anticipate increased demand for help with ...
A 999 call handler has revealed the emotional reality of working in emergency services - and it has made people stop and ...