Did you miss something last week on CMSWire? Check out these brief summaries of our top stories from last week. Generating free brand awareness impressions, avoiding customer loss, examining chatbots ...

You may have heard that “conversational interfaces” are the new hotness in digital product design. Why open and close a bunch of apps on your phone to get stuff done when you can invoke a text-message ...

Chatbots are an increasing part of our daily lives, redefining how we engage with the internet and with businesses. Canadian messaging company Kik explains it like this: “First there were websites, ...

Instead of handing off fixed screens, designers will need to create constraints, safety rails, and evaluation criteria that guide how these model-driven interfaces behave. It's that time of year.

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More These days, conversational artificial intelligence (AI) chatbots are ...

To make it easier to chat with new friends or chatbots, Messenger now has codes—which can be shared readily through links and on the web. BY Cliff Kuang Enter The 2016 Innovation By Design Awards now ...

Nearly every SaaS product is either integrating AI or planning to do so. However, the term “AI” has become so broad that it’s ...