Quick-service brands - as their service-category name implies - move at lightning speed to keep rushed customers happy and that's why checklists are so critical in this category to keep tabs on the ...

We all should use checklists more. That’s true even if you’re one of the many people who think checklists are too rigid, too confining. You won’t feel confined. Knowing you’ll remember everything will ...

Forbes contributors publish independent expert analyses and insights. Mike Kappel is the Founder of Patriot Software, LLC. I don’t know how it’s that time of year again, but it is. Year-end. The time ...

It boggles the mind that the medical profession is just now discovering checklists (Simple Checklist Saves Lives In The Operating Room, Study Finds - Jan. 15). This is one of the most, if not the most ...