Brands should own the experience, communicate quickly and offer solutions when the last mile goes wrong, according to Alorica ...

Patient communication has never been more important. It has also never been more complex and challenging. The patient communication landscape continues to evolve, shaped by technological advancements, ...

DEFCON 1 is the most severe, while DEFCON 5 is the least. Paul A. Caylor, founder and chief financial strategist at Prudent Wealth in Huntsville, Alabama, uses an analogous system, called "FinCon," or ...

Public administration is the process of translating public policy into societal action. It is the mechanism through which governments manage resources, design systems and respond to the needs of their ...

If you’re trying to get ahead or nurture greater happiness and satisfaction in life and work, there’s a trait you may not have realized is quite so important: the ability to be proactive. Challenges ...

BAKERSFIELD, Calif., April 11, 2025 /PRNewswire/ -- Edison School District has taken a major step toward improving school safety by implementing the SaferWatch App across its campuses. The app is now ...

We usually know when we've missed a crucial window to prevent a problem or seize an opportunity. Sadly, it’s too late. The standard regret—that we should've been more proactive—offers a valuable but ...