Survey shows homeowners choose Pros for digital convenience, AI-assisted communication and clear pricing—proving that customer experience now wins the job SAN DIEGO, Dec. 15, 2025 /PRNewswire/ -- ...
Are we ready to trust in AI to power the future of customer communications? Ready or not, here it comes. Artificial intelligence is quickly changing the ways we interact with the world. That includes ...
As much of customer service is now conducted through live chat or social media, ensuring your teams are properly trained on best practices for written communication is paramount to your success. When ...
Agur Jõgi, CTO of Pipedrive and expert in scaling technology and organizations. Experienced as an innovator, founder and C-level manager. Technical outages are thankfully rare, but with AI solutions ...
From the moment a borrower expresses interest in getting a loan to the final repayment, a bank’s communication strategies shape the customer’s perception of its lending process. Many financial ...
From the moment a borrower expresses interest in getting a loan to the final repayment, a bank’s communication strategies shape the customer’s perception of its lending process. Many financial ...
Guidewire GWRE and Smart Communications recently unveiled Built by Guidewire Smart Communications integrations. The state-of-the-art solution is now easily accessible in the Guidewire Marketplace, ...
In an age where true attention has become one of the scarcest commodities in customer engagement, the decades-old SMS channel continues to command exceptionally high open rates and high perceived ...
Ready or not, here it comes. Artificial intelligence is quickly changing the ways we interact with the world. That includes how businesses connect with people. But how do your customers feel about AI?