How 911 calls actually work, according to a former emergency dispatcher

Ricardo Martinez II spent more than a decade as a 911 dispatcher, handling thousands of emergencies as US 911 centers face a ...
WTKR

Life-saving tips from 911 dispatchers when reporting an emergency

VIRGINIA BEACH, Va. — During an emergency, time is of the essence. In Virginia Beach helping citizens to safety is the number one goal. To understand that goal, a few weeks ago I highlighted how ...
WAND

Illinois Senate passes bill requiring telecommunicator CPR training for emergency medical dispatchers

SPRINGFIELD, Ill. (WAND) — The Illinois Senate unanimously approved a bill Thursday to ensure 9-1-1 dispatchers know how to properly teach people to perform CPR over the phone. Sponsors and advocates ...
LancasterOnline

Lancaster CTC teams up with emergency dispatch for telecommunicator training program

Lancaster County Career & Technology Center is partnering with a Lancaster County government emergency dispatching service to provide students telecommunicator training starting in the 2024-25 school ...
North Country Public Radio

St. Lawrence County emergency dispatchers are the 'calm voice in the dark'

Dispatchers connect 911 calls with police, fire, and paramedics. They also face similar mental health challenges as those ...
Hoodline

St. Charles County Celebrates Emergency Dispatchers, Announces Job Openings for Lifeline Roles

St. Charles County, Missouri recognizes emergency dispatchers and seeks to hire more, offering training and competitive ...
RiverBender.com

Exceptional Service Drives Telecommunicators’ Award Wins

At the Southern Illinois Police Chief’s Association Awards Banquet on Thursday night, Jan. 22, 2026, seven telecommunicators ...