Have you noticed that the best books and movies are so totally immersive you feel as if you've actually entered the world they depict? Which is why I'd argue that the people most skilled in content ...

Empathy can play a valued role in the workplace with colleagues and with customers. When employees have the emotional ability to put themselves in others' places, they may deal with sensitive issues ...

It’s tempting to dismiss empathy as the latest corporate buzzword…until you look at the numbers. Last year, the top 10 companies in the Global Empathy Index—blue-chip firms like Facebook, Disney and ...