Only 11 percent of respondents significantly agreed that increased use of IT in customer service has improved the level of service from insurance companies in the past five years, according to data ...
Blue Cross Blue Shield is a better overall choice for health insurance and Medicare than Anthem. Anthem usually has cheaper rates, but Blue Cross Blue Shield (BCBS) has stronger customer service and ...
Maximus‘ (NYSE: MMS) federal business has won a seven-year, $50 million contract from the Office of Personnel Management to run a health insurance customer service center for U.S. Postal Service ...