A well-maintained customer relationship management system is the heartbeat of a thriving coaching business. A CRM houses customer data, but it should also tell the story of your relationships, your ...

A lot of organizations and leaders hear the constant message that coaching is an essential leadership skill. Courses, books and training programs emphasize "managers as coaches" as the ultimate ...

One of my favorite concepts is Joseph Campbell’s Hero’s Journey. In a nutshell, he found a common thread in all of our stories. From Jesus to Luke Skywalker to the guy who delivers your mail. Here it ...