A new framework restructures enterprise workflows into LLM-friendly knowledge representations to improve customer support automation. By ...

Crowdsourcing efficiently delegates tasks to crowd workers for labeling, though their varying expertise can lead to errors. A key task is estimating worker expertise to infer true labels. However, the ...

Professional services staff help to drive university’s knowledge exchange activity by bridging the complex space between academic expertise, external partners, charities, business and non-commercial ...