Baylor research suggests CAHPS provider surveys are not useful. A new questionnaire could provide deeper feedback. Patient satisfaction is top of mind these days, and many health systems devote ...

There are several anesthesia and pain management practices that have not implemented patient satisfaction surveys, however subjective patient experience is an outcome measure that is here to stay and ...

Each day, thousands of patients get a call or letter after being discharged from U.S. hospitals. How did their stay go? How clean and quiet was the room? How often did nurses and doctors treat them ...

Ambulatory surgery centers can utilize patient satisfaction surveys as a springboard for process improvement. As such, patient satisfactions surveys should not be created or distributed haphazardly ...

The American Hospital Association has joined the Federation of American Hospitals and three other hospital groups in calling for an overhaul to the patient experience survey that has been administered ...

NCODA presents findings from over 700 patient responses across the country to determine patient satisfaction over 4 categories: time, convenience, staff interaction, and overall satisfaction. Patient ...

Each day, thousands of patients get a call or letter after being discharged from U.S. hospitals. How did their stay go? How clean and quiet was the room? How often did nurses and doctors treat them ...

A growing number of healthcare organizations are bringing patient experience officers on board to lead efforts to improve patient satisfaction and their care experience. In fact, a Beryl Institute ...

SAN FRANCISCO -- Unfair, invalid, and biased patient satisfaction surveys are a menace to medicine, a trio of emergency medicine physicians claimed at the American College of Emergency Physicians ...

Press Ganey survey demonstrates telemedicine can achieve similar patient experience ratings as face-to-face visits. The advent of COVID-19 has fueled the rise of telemedicine, accelerating growth ...