Apple is releasing its latest iteration of the iPhone (iPhone 15) in store on September 22nd. Now, think of an Apple Store on that day and you can already picture the scene. Hundreds of people all ...

When Customers Adore Queue Callbacks (+3 Times They Don’t) Your email has been sent Your customers and agents will thank you for adding queue callback. Here’s why these virtual holds are a win-win for ...

You've probably already noticed the difference between the way people line up at McDonald's and the way they line up at Starbucks. At McDonald's, a single employee handles your entire order. Even if ...

VALENCIA, Calif.--(BUSINESS WIRE)--Lavi Industries, a leader in crowd control and public guidance solutions, today announced availability of the new wireless Qtrac CF Multi-line Electronic Queuing ...