‘The focus and expectations on the ecosystem have never been greater,’ Salesforce SVP Phil Samenuk tells CRN. Even though Salesforce is traditionally known for a direct-sales model, the enterprise ...

‘When you think about how much of [our revenue] is actually managed on a day-to-day [basis] by the partners, they’re massive custodians of the brand and customer success and lifetime value,’ says ...

One of the first contact center providers to join Salesforce pilot program as a premier provider for Service Cloud Voice, now with the ultimate omnichannel solution "We are very excited to have Vonage ...

AI adoption is reshaping the business applications market as AI needs to be incorporated into the application workflow itself, as part of the user’s copilot, as well as embedded into an organization’s ...

Can artificial intelligence move from pilots to production at scale in the enterprise? This was the central question surrounding Salesforce Inc.’s Dreamforce conference in San Francisco as the ...