Walmart spent years telling shoppers that scanning their own groceries was the future of retail. Now the company is quietly ...

Self-checkout machines are themselves designed to negotiate several trade-offs. Employers want lower costs. But they also ...

In 1986, a company named CheckRobot invented self-checkouts. They claimed to reduce long lines, human interaction, make checkout lanes faster and reduce labor costs. These self-checkouts reduced ...

Self-checkout lanes were supposed to revolutionize shopping. They promised faster transactions, lower labor costs, and a ...

11:40 a.m. Aug. 20, 2024: An earlier version of this piece misnamed Senate Bill 1446 as State Bill 1446. Something incredible happened four years ago. People suddenly realized that my grocery store co ...

Walmart’s recent decision to eliminate self-checkout stations from select locations has sent shockwaves through the retail industry, marking a significant departure from the automation trend that has ...

Self-checkout lanes in Lubbock grocery stores offer convenience but are now linked to rising theft, with surprising trends ...

California state Sen. Lola Smallwood-Cuevas and former California state representative Lorena Gonzalez joined grocery and retail store workers, criminal justice advocates, and researchers for an ...

BOSTON – For stores, self-checkout is supposed to be a cost saver. For customers, it's supposed to be a time saver. But is self-checkout still worth it? Suddenly, retailers are not saving as much ...

While self-checkout was designed to speed up your shopping experience, certain generational habits can transform a quick scan ...

Something incredible happened four years ago. People suddenly realized that my grocery store co-workers and I are essential. It had a lasting effect on me, but some people clearly need a reminder — ...