Walking into a Target store is like stepping into a treasure trove of household goodies, trendy clothes, and that ...

Target missed the mark on this new initiative. A new staff policy at Target, part of a program called 10-4, is forcing employees to engage with customers more, the retailer confirmed to USA Today.

When you step into Target this holiday season, be prepared to be met with endless smiles and random pleasantries from employees. That’s because a new staff policy has been implemented at the chain, ...

Target has implemented a new "10-4" policy to enhance the customer shopping experience. Employees must smile and make eye contact with customers within 10 feet and verbally greet them within 4 feet.

Target has a new policy, called 10-4, which is intended to make customers feel welcomed in the store. The new policy requires employees within 10 feet of customers to smile and make eye contact. If ...

Target has implemented a new customer service initiative, called the “10-4” program, that requires employees to acknowledge customers who come within 10 feet of them. Under the new policy, Target ...