Target’s latest bid to win back shoppers is leaving customers and workers deeply uncomfortable. The retail giant rolled out a ...

Target's "10-4" policy mandates employees to wave, smile, and greet customers within a certain proximity—but shoppers are not thrilled ...

Next time you go to Target you might see that employees behave in a different way, but it’s a decision from the company. Target has implemented a new rule ...

Target missed the mark on this new initiative. A new staff policy at Target, part of a program called 10-4, is forcing employees to engage with customers more, the retailer confirmed to USA Today.

When you step into Target this holiday season, be prepared to be met with endless smiles and random pleasantries from employees. That’s because a new staff policy has been implemented at the chain, ...

The big-box retailer is trying to win back shoppers who have complained about sloppier stores, out-of-stock items and longer checkout lines.

There are those who crave person-to-person contact in this increasingly digitized world. This is something Target tried to ...

Additional labor hours could help the mass merchant overcome some in-store challenges like poor in-stock rates and long checkout lines, experts say.

Walking into a Target store is like stepping into a treasure trove of household goodies, trendy clothes, and that irresistible snack aisle. It's a one-stop shop for everything from groceries to home ...

Target customers will soon see more smiles and maybe even exchange more pleasantries with employees, thanks to a new staff policy the retailer has implemented, the company said. The new policy ...

Target has a new policy, called 10-4, which is intended to make customers feel welcomed in the store. The new policy requires employees within 10 feet of customers to smile and make eye contact. If ...