PARIS and REDMOND, Wash., Feb. 8, 2005 — Genesys Telecommunications Laboratories, Inc., an Alcatel company (NYSE: ALA, Paris: CGEP.PA), and Microsoft Corp. today ...
AUSTIN, Texas--(BUSINESS WIRE)--Upland Software, Inc. (NASDAQ: UPLD) has announced that its InGenius computer telephony integration (CTI) software is now available as a premium application on Genesys ...
MONTREAL, Canada, July 15, 2008 — Paraxip Technologies, a Sangoma Company (TSX Venture Exchange: TSXV: STC) (www.paraxip.com), a leading developer of software products that empower the rapid and cost ...
Avaya and Genesys Telecommunications Laboratories both announced IP-focused contact center solutions today geared for organizations of different sizes, Avaya for the midmarket and Genesys for the ...
MINNEAPOLIS--(BUSINESS WIRE)--Avtex, an end-to-end Customer Experience (CX) consulting firm, announced today its acquisition of Adapt Telephony Services, LLC, a contact center solutions provider based ...
Call center software maker Genesys Telecommunications is buying rival firm Interactive Intelligence Group for roughly $1.4 billion. Based in Indianapolis, Ind., Interactive Intelligence Group also ...
Dubai, November 15, 2007: Genesys Telecommunications Laboratories, Inc., an Alcatel-Lucent company (Euronext Paris and NYSE: ALU), announced today that market research firm Gartner, Inc. placed ...
Alcatel and its wholly-owned subsidiary, Genesys Telecommunications Laboratories Inc., today said they plan to buy IBM Corp.'s CallPath technology assets. Financial terms of the deal were not ...
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