Smart speakers and digital assistants are transforming our lives in subtle, useful ways With all the artificial intelligence ...

The future of customer service is less about the people than it is the sound of a person or the virtual image of an individual. Humans are just so inefficient. But they can be improved, too, through ...

When hiring a virtual assistant from another country, consider their cultural knowledge as well. Do they have a good understanding of your culture and business practices? Do they understand the ...

This is where virtual assistants become game-changer. Virtual assistants work from different locations around the world. They ...

Welcome to What Is, a new column on dedicated to giving simple answers to complex things that affect the products around you. Got a question? Nothing’s off limits. Submit yours to [email protected] ...

There’s no definitive choice when deciding between chatbots and virtual assistants for your customer service strategy. The best option depends on your specific needs. Both chatbots and virtual ...

Danielle J. Cuomo, MBA, is an award-winning entrepreneur + founder of Virtual Assist USA, a leading provider of Virtual Assistant services. In the ever-evolving landscape of virtual assistance, I ...

For as "smart" as our phones are supposed to be, they're not very good at getting things done on our behalf. But that's about to change, according to Qualcomm. During its annual Snapdragon Summit, the ...

Hannah Dixon is a six-figure-earning virtual assistant coach and recruiter. She says it’s important to understand that virtual assistants are business owners, not employees. Dixon says that virtual ...

What Is a Virtual Assistant? A virtual assistant (VA) is a modern professional who offers a wide range of administrative, technical, or creative support services to businesses, entrepreneurs, or ...

Becoming a virtual assistant is one of the easiest ways to work from home. If you’re not sure what a virtual assistant does and how to become one, keep reading! We’re going to cover everything you ...