Customers who need flight information or want to make changes to travel plans can no longer call Frontier Airlines and speak to an agent, the company confirmed to CNN Saturday. Starting last week, the ...

WASHINGTON — Budget airline Frontier is cutting its customer service lines for flyers, meaning that you won't be able to call to speak with a human being anymore. Instead, customers will only be able ...

Add Yahoo as a preferred source to see more of our stories on Google. Frontier Airlines did away with its customer service call line a few months ago in favor of a messaging-based system available on ...

Add Yahoo as a preferred source to see more of our stories on Google. Instead, the airline promises 24/7 online chat help. Courtesy of Frontier Airlines Frontier Airlines is eliminating its ...

Frontier airlines will no longer let customers call a phone number in order to speak with a live agent. And while the budget airline is known for its cost-cutting measures, most major airlines still ...

CLEVELAND, Ohio – Frontier Airlines announced a series of changes Friday designed to improve its dismal customer service ranking with travelers, including more transparent pricing, the elimination of ...

Getting your Trinity Audio player ready... Frontier Airlines customers will no longer be able to speak on the phone with customer support after the airline removed its phone service in favor of “fully ...

If you've ever tried to get in touch with an airline by phone, you are familiar with being on hold. Now one airline is doing away with phone calls altogether, frustrating travelers like Patricia ...