The Official Microsoft Blog on MSN

Introducing the First Frontier Suite built on Intelligence + Trust

Today Microsoft is announcing: Wave 3 of Microsoft 365 Copilot Expanded model diversity with Claude and next-gen OpenAI models available today General availability of Agent 365 on May 1 for $15 per ...
Harvard Business Review

Putting the Service-Profit Chain to Work

♦ UPDATE: Learn about companies that are applying this timeless advice today. A version of this article appeared in the July–August 2008 issue of Harvard Business Review. James L. Heskett is a Baker ...