"Salesforce is taking a bold and visionary step in evolving the contact center model for the agentic AI era," said David ...

Aspect, a leader in intelligent workforce management and workforce engagement solutions, and Five9, a leading provider of ...

Banks and other financial services combine omnichannel communications, artificial intelligence and automation to transform ...

This cloud software provider for contact centers reported a notable insider sale amid a year of sharply declining share price.

From AI-powered voice agents and conversational assistants to cloud platforms and digital sales tools, this year’s software innovations focused on helping contractors save time, improve customer ...

Salesforce's new CCaaS shifts CX architecture, placing resolution at the core by interpreting intent and automating workflows across systems.

Bright Pattern is an ideal addition to our existing partner ecosystem. The innovative AI-powered platform enables us to ...

PHOENIX, AZ / ACCESS Newswire / March 17, 2026 / Crexendo, Inc. (NASDAQ:CXDO), ("Crexendo" or the "Company"), an award-winning software technology company supporting over 7 million end-users, and a pr ...

Exacom's logging recorders are integrated with more than 85 existing radio networks, 911 call handling systems and enterprise ...

Spectrum and RingCentral launch integrated AI-powered contact center solutions. Unified communications platform. Combines voice, video and ...

Salesforce, Inc. (NASDAQ:CRM) earns a place in our list of the 8 most undervalued cloud stocks to buy according to analysts.