ManoMano is notifying 38 million customers after a third-party customer service breach exposed personal data, highlighting ...

DIY store chain ManoMano is notifying customers of a data breach personal data, which was caused by hackers compromising a ...

On March 7, the Social Security Administration will be shifting from local to nationwide customer service.

When artificial intelligence (AI) first entered the customer service landscape, organizations viewed the technology primarily as a way to reduce head count, automate routine inquiries, and minimize ...

Considering Anthem Tax Services? Learn about the company’s services, pricing, potential risks and when working with a tax ...

With nearly two decades of retail management and project management experience, Brett Day can simplify complex traditional and Agile project management philosophies and methodologies and can explain ...

Nutshell reports that choosing a simple CRM involves matching industry needs, prioritizing core features, and testing user ...

Though the honor of Utah's Best Bagger with national recognition has a nice ring to it, Wood's success is a culmination of ...

Retail businesses across the Kansas City metropolitan area are expanding professional cleaning programs to support ...

BLS International has launched an AI-powered VoiceBot for the Spain–Ireland visa mission, offering 24/7, human-like assistance in over 15 languages. This initiative aims to enhance customer experience ...