Salesforce today unveiled the next generation of Salesforce Field Service, with new appointment scheduling and optimization capabilities, artificial intelligence-driven guidance for dispatchers, asset ...

Salesforce today announced new AI-driven field service capabilities to help dispatchers, technicians, and field service leaders expedite time-consuming processes and increase operational efficiency.

Salesforce today introduced artificial intelligence-powered Field Service innovations to help organizations streamline field operations, increase productivity, and drive revenue. With these new ...

Salesforce Inc. today is extending the features of its Service Cloud to better support field service workers like technicians, skilled tradespeople and service and repair technicians. The artificial ...

Salesforce is introducing four new capabilities for Field Service to help businesses equip their mobile workforce for the future. These features will enable businesses to scale resources for more ...

IoT for field service goes mainstream as Salesforce packages up Internet of Things capabilities for use by customer service, support, and field staff One of the long-promised benefits of the Internet ...

For some time now, Salesforce has been making a push into adjacent areas to customer relationship management (CRM) such as field service. Salesforce this week is now making good on a promise to apply ...

Apple Messages for Business in Service Cloud allows customers to get AI-assisted support, schedule appointments, complete purchases, and more. Apple’s ARKit in the Salesforce Field Service mobile app ...