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OpenAI unveils AI agent service as part of push to attract businesses

SAN FRANCISCO, Feb 5 - Your next coworker might be generated by AI. OpenAI on Thursday said it is launching a service, called Frontier, for companies to build and manage so-called ...
The Hill

Secret Service agent placed on leave after allegedly discussing sensitive information

The Secret Service has placed an agent on administrative leave after an undercover video showed him discussing sensitive parts of his duties, NewsNation’s Kevin Bohn reported Tuesday. The Secret ...
Business Wire

Amperity Introduces the First Enterprise Customer Data Agent that Turns AI Insight Into Live Segments and Journeys

SEATTLE--(BUSINESS WIRE)--Amperity, the leading AI-powered Customer Data Cloud, today introduced its Customer Data Agent, the first enterprise AI agent that combines AI insights with actionable ...
Morningstar

Amperity Introduces the First Enterprise Customer Data Agent that Turns AI Insight Into Live Segments and Journeys

AI Agent brings trusted, unified customer data and AI together so marketers can activate insights without relying on engineering teams Amperity, the leading AI-powered Customer Data Cloud, today ...
IJR

Hilton Booting Location That Refused Service To ICE Agents From Franchise

One of the largest hotel chains in the U.S. is booting a location from its franchise after employees reportedly continued to refuse service to federal immigration agents. Hilton Hotels & Resorts is ...
KHQ

FBI Raided Secret Service Agent’s Home in Tax Fraud Probe

The FBI recently raided the home of a Secret Service agent on Vice President JD Vance’s detail in an alleged tax and wire fraud case involving millions of dollars in donations and grants. In the ...
CNBC

Waymo resumes robotaxi service in San Francisco after blackout chaos — Musk says Tesla car service unaffected

Alphabet-owned Waymo resumed its robotaxi service in the San Francisco Bay Area Sunday evening after pausing it amid widespread blackouts that had affected their vehicles' behavior. San Francisco ...
New York Post

Quant’s sophisticated chatbots are improving cancer care and transforming customer service

Many have negative associations when it comes to customer service provided by artificial intelligence, but Chetan Dube insists it can be done right. The 59-year-old billionaire AI pioneer is the CEO ...
Forbes

AI Agents In Home Services: Transforming Customer Relationships Beyond Traditional CRM

Somil Gupta is the Head of AI & Infrastructure at Broccoli AI, a Y Combinator-backed company building voice agents for the trades industry. The home services industry, including trades like HVAC, ...
CNN

She was promised work as a customer service agent. Instead she was trafficked to run online scams

To be queer in parts of Colombia is 'to sign your own death sentence' ...
TechCrunch

Wonderful raised $100M Series A to put AI agents on the front lines of customer service

Israeli AI agent startup Wonderful has raised $100 million in a Series A round led by Index Ventures, with participation from Insight Partners, IVP, Bessemer, and Vine Ventures. The large round, in a ...