As artificial intelligence makes many tasks easier, the human work of cajoling, arm-twisting and reassuring appears to be ...

Nutshell reports that cloud innovations simplify CRM implementation, enabling quick setup and user adoption for businesses of ...

Journey maps aren’t the goal. They’re tools for sense-making, alignment and action—not polished deliverables meant to impress stakeholders. Real impact comes from operational alignment. Journey work ...

The Detroit Tigers have built one of the strongest minor league baseball systems through the draft over the past five years. The SeaWolves have taken advantage of the change in culture with two ...

A manager at Wendy's was arrested for allegedly shooting a customer during a dispute over a chicken order. Terrence R. Phillips is charged with felony assault in the first degree, armed criminal ...

Mark DeRosa and Skip Schumaker played enough baseball for enough teams for their paths to cross as teammates. That happened in 2009 when both played for the St. Louis Cardinals. Both are now in their ...

Zach Stauber’s day begins before the first customer support ticket even lands in the queue. Stauber, a support agent manager at Salesforce, a global company that provides businesses with a customer ...

Mayor Bill Collins will give his second State of the City Address on Feb. 4. The event will take place at MarionNaz church, 233 W Church St. at 6 p.m. Anyone from the public is welcome to attend.

WICHITA, Kan. (KWCH) - The Wichita City Council heard a presentation from the City Manager on Tuesday about how the money from the proposed 1% sales tax could be spent. Previously, Wichita Forward ...

Jamba Juice's former CEO, James D. White, said he's all for middle management. He said this layer drives good company culture, which is important for bottom-line growth. But the trend in corporate ...

More than 70% of projects are unsuccessful. If you’ve ever seen bad planning send a team flying off the rails, that might not come as a shock. But this might surprise you: the issue often comes down ...

Ever since OpenAI’s record-breaking launch of generative AI in late 2022, Silicon Valley – and pretty much the rest of the world – have been racing to find new ways to harness its power. Among the ...