Getting a couple of game-winning defensive stops, the Oklahoma City Thunder came away with a 103-100 win over the New York ...

In this article, I'll describe two foundational skills, generally overlooked, that can optimize most any conflict management dialogue.

A supermarket chain in Australia has dialed back its AI assistant after callers say it started “rambling” about its mother ...

An AI chatbot in Australia has been updated after it ranted at customers about its mother and mentioned other family members while they were doing their online shopping.

I am so excited that I might get “up to” $40 off my electric bills of over $550 per month these past two months. That’s a wow, just wow ( “Maryland lawmakers cast doubt on Wes Moore’s $40 electricity ...

Byron’s wife, “Crystal,” (married 22 years) is always attached to Byron’s hip. They do everything together. Crystal needs to be the center of attention. She constantly brags about herself and speaks ...

Last month, a woman phoned Unchartered Adventures, a rage room in Live Oak, and asked for one thing. “She told me that she just wanted to scream,” said owner Damon Fogley. “We have a rage room — ...

Have it your way — and let them know. Burger King is taking customer feedback personally, giving out the company president’s phone number so people can contact him directly. While most companies ask ...

Three swimming pool/spa contractors earned consecutive Talk Awards for their award-winning customer service. Pools123 in Fort Worth, Texas, is an award-winning fiberglass swimming pool builder. With ...

Turn angry customer moments into loyalty by staying calm, listening first, and offering clear next steps faster than most people do. Follow a simple de-escalation flow: pause, listen without ...

Add Yahoo as a preferred source to see more of our stories on Google. A woman is in the hospital, a man is on the run, and a window was shattered after a shooting at a north Houston restaurant, ...

HOUSTON, Texas (KTRK) -- A woman is in the hospital, a man is on the run, and a window was shattered after a shooting at a north Houston restaurant, according to the Houston Police Department. HPD ...